CA Reporting Analyst la Stefanini

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Stefanini offers consulting services, solution development and integration, BPO, application and infrastructure outsourcing, and more. With support in 32 languages and the flexibility of a global company, Stefanini is focused on efficiency and meeting unique regional needs.

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• Bachelor’s Degree or equivalent required
• 1-3 years’ experience in a production IT reporting environment
• 1 year experience with MS SQL Server
• 1 year experience with CA Business Intelligence or Business Objects XI
• Strong understanding of logic, coding and database structure
• Strong understanding of SQL database language
• Ability to work in a team environment as well as independently
• Proven ability to remain flexible in a changing environment
• Knowledge of one or more CA Service Management applications is an asset
• May require additional specific training
• Fluent writing and speaking skills in English
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• Design, Test and Implement Reporting Views, Dashboards and Custom Reports.
• Write and maintain up-to-date documentation.
• Respect Stefanini procedures in terms of Change Management process.
• Make recommendations for service improvements.
• Provide technical consulting as needed.
• Assist in analyzing end-user needs and develop solutions.

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